This was my first time visiting this sp and first time with fat freezing. Lana made me feel very comfortable and was very honest. I seen good results with the fat freezing (as Lana suggested I also watched my diet, worked out mildly and increased my water intake). I ended up coming back to do it again, hoping to see even better results with the new machine she got and with more effort on my part! Very happy with my visit and recommend!